> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.vcausupport.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Check system specifications - Windows

To check your PC hardware specs, to make sure you download the right software for your operating system.

| __WINDOWS 10__
1. Right-click on the Start button

![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot1_16t86z4.png)

2. Select "System."

![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot2_yt60ae.png)

3. Under the "Device specifications," look for the "System type" to find out if it's 32-bit or 64-bit.


![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot3_11r87nw.png)

| __WINDOWS 11__
1. Right-click on the Start button


![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot4_d8yjxd.png)

2. Select "System."


![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot5_1o3y7gl.png)

3. Under the "Device specifications," look for the "System type" to find out if it's 32-bit or 64-bit.


![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot6_1t3fbwn.png)