> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.vcausupport.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Hosted Exchange - Delete / Remove Mailbox

1. Follow the steps outlined to connect and log into the Hosted Exchange Control Panel.

If you are unsure, please follow knowledgebase artle HE1001, see below:
http://urls.vcloudgroup.net/kb/HE1001

**2. Once logged in you will be presented with your dashboard, for your exchange server:**

![Hosted Exchange Dashboard](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/59017b6b-a49c-4c9a-936b-2af9987deebf.png)

**3. Select Button on the left menu - SERVICE DIRECTOR + **

![Service Director](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/966837e5-0481-48d0-934f-5604f2e753a3.png)
****
**4. Select Button on the left menu - Exchange Hosting +**

![Exchange Hosting](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/9fc43aaa-2fe9-4ef7-aabe-999017999217.png)

**5. Select Button on the left menu - Accounts **

![Accounts](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/c32befa4-71d8-4026-bb5e-0b41746e2655.png)

**6. Select Button - Manage**

![Manage](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/af08954c-958b-4e1b-afaa-a97b226c0b9d.png)

**7. Select Mailboxes from the top menu**

![Mailboxes](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/4e5397db-f1dc-434f-adb2-37e082a9c659.png)

**8. Scroll to the bottom to see a list of all the mailboxes created in your exchange server**

**9. Select the More Details (Three Horizontal Lines), under Options to the right**

![Options](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/44903fa7-c195-45ae-a4ae-fb77f39b0ce5.png)

**10. Select Delete from the popup menu then OK to confirm deleting mailbox.**
 
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