> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.vcausupport.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to pay for your order on the vCloud store

to make a payment for you cloud order you will first receive an email that says Complete your purchase.

| __STEP # 1: Press the Complete your purchase button to get redirected to the next page
||| __NOTE: THIS STEP IS FOR EXISTING VCLOUD CUSTOMERS ONLY

![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/image_1idd6a5.png)

|||  __NOTE: if you are not signed in or have an account please refer to one of these articles:
||| [vCloud store - sign In](/en-au/article/vcloud-store-sign-in-bdj7ae/) 
||| [vCloud store - sign up](/en-au/article/vcloud-store-sign-up-m7ri56/)

| __STEP # 2: you will be taken to a page that requires you to fill in your personal information to complete the purchase

![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot-2024-06-26-115755_10gr2ff.png)