Articles on: Knowledgebase

Setting up you Exchange Email using Outlook app for Apple users

You can use Outlook app on your Apple ipad or iphones as the mail client. Follow these steps in setting up the Exchange account:

Download from App Store and install Outlook app on your iphone / ipad



after installation, tap the outlook icon and click on get started



Input email details then click add account, if unsure about email address, contact HELPDESK



this window will appear next, Select EXCHANGE



after selecting EXCHANGE, this window willl appear next, input all necessary details as follows: if unsure of the details, please contact HELPDESK**

email address : youremail@yourdomain.com.au
password : yourpassword
description : any input here will reflect as the mailbox name
Server : mail.yourdomain.com
Username : XYZ\firstname.surname
keep the use advanced settings slider to ON (green)
then tap sign in



after tapping sign in, it will prompt you that process is done and account has been added.

Updated on: 16/04/2020

Was this article helpful?

Share your feedback

Cancel

Thank you!