Creating a Support Ticket via the Client Support Portal
If you are a vCloud customer, on adHoc or paid managed services, then you have access to the vCloud Support Portal to log tickets.
To access the vCloud Support Portal, visit:
https://ticketing.vcloudsupport.com
STEP # 1: LOG INTO THE SUPPORT PORTAL
Enter your username and password to log in. These details are provided to you when you signed up to vCloud Support or one of our divisions of the vCloud Group.
| STEP # 2: CREATE A SUPPORT TICKET
Press "CREATE TICKET"
| STEP # 3: FILL IN THE SUPPORT TICKET DETAILS
Simply select the severity, category, subject/support issue, then details of the issue you have, and press create.
Let the support portal, the vCloud Admin/Support team do the rest.
To access the vCloud Support Portal, visit:
https://ticketing.vcloudsupport.com
STEP # 1: LOG INTO THE SUPPORT PORTAL
Enter your username and password to log in. These details are provided to you when you signed up to vCloud Support or one of our divisions of the vCloud Group.
| STEP # 2: CREATE A SUPPORT TICKET
Press "CREATE TICKET"
| STEP # 3: FILL IN THE SUPPORT TICKET DETAILS
Simply select the severity, category, subject/support issue, then details of the issue you have, and press create.
Let the support portal, the vCloud Admin/Support team do the rest.
Updated on: 08/12/2023
Thank you!