Hosted Exchange - Delete / Remove Mailbox
Follow the steps outlined to connect and log into the Hosted Exchange Control Panel.
If you are unsure, please follow knowledgebase artle HE1001, see below:
http://urls.vcloudgroup.net/kb/HE1001
2. Once logged in you will be presented with your dashboard, for your exchange server:
![Hosted Exchange Dashboard](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/59017b6b-a49c-4c9a-936b-2af9987deebf.png)
3. Select Button on the left menu - SERVICE DIRECTOR +
![Service Director](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/966837e5-0481-48d0-934f-5604f2e753a3.png)
4. Select Button on the left menu - Exchange Hosting +
![Exchange Hosting](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/9fc43aaa-2fe9-4ef7-aabe-999017999217.png)
5. Select Button on the left menu - Accounts
![Accounts](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/c32befa4-71d8-4026-bb5e-0b41746e2655.png)
6. Select Button - Manage
![Manage](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/af08954c-958b-4e1b-afaa-a97b226c0b9d.png)
7. Select Mailboxes from the top menu
![Mailboxes](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/4e5397db-f1dc-434f-adb2-37e082a9c659.png)
8. Scroll to the bottom to see a list of all the mailboxes created in your exchange server
9. Select the More Details (Three Horizontal Lines), under Options to the right
![Options](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/44903fa7-c195-45ae-a4ae-fb77f39b0ce5.png)
10. Select Delete from the popup menu then OK to confirm deleting mailbox.
.
If you are unsure, please follow knowledgebase artle HE1001, see below:
http://urls.vcloudgroup.net/kb/HE1001
2. Once logged in you will be presented with your dashboard, for your exchange server:
![Hosted Exchange Dashboard](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/59017b6b-a49c-4c9a-936b-2af9987deebf.png)
3. Select Button on the left menu - SERVICE DIRECTOR +
![Service Director](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/966837e5-0481-48d0-934f-5604f2e753a3.png)
4. Select Button on the left menu - Exchange Hosting +
![Exchange Hosting](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/9fc43aaa-2fe9-4ef7-aabe-999017999217.png)
5. Select Button on the left menu - Accounts
![Accounts](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/c32befa4-71d8-4026-bb5e-0b41746e2655.png)
6. Select Button - Manage
![Manage](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/af08954c-958b-4e1b-afaa-a97b226c0b9d.png)
7. Select Mailboxes from the top menu
![Mailboxes](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/4e5397db-f1dc-434f-adb2-37e082a9c659.png)
8. Scroll to the bottom to see a list of all the mailboxes created in your exchange server
9. Select the More Details (Three Horizontal Lines), under Options to the right
![Options](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/44903fa7-c195-45ae-a4ae-fb77f39b0ce5.png)
10. Select Delete from the popup menu then OK to confirm deleting mailbox.
.
Updated on: 12/09/2018
Thank you!