• Using an Online Electronic Faxing Service

  Using an Online Electronic Faxing Service Electronic Faxing today seems to be the way the world is moving to maintain this old style of technology. We recommend a local company efax.com.au, to give you the same functionality as your traditional fax without the requirement of a phone line and equipment. Instead you use your email to send to a allocated number that is given to you and maintain your total faxing solution from your email client, like Microsoft Outlook. __**TO SETUP THE ONLINESome readers

• Hosted Exchange - Connect and Login

  Browse to vCloud Hosting's Exchange Control Panel Website. Login with the details provided by the vCloud Hosting Team:Some readers

• Hosted Exchange - Delete / Remove Mailbox

  Follow the steps outlined to connect and log into the Hosted Exchange Control Panel. If you are unsure, please follow knowledgebase artle HE1001, see below: http://urls.vcloudgroup.net/kb/HE1001 2. Once logged in you will be presented with your dashboard, for your exchange server: **3. Select Button on the left menu - SERVICE DIRSome readers

• Updating your VMWare Horizon Server - Zero Client

  With vCloud Group rolling out the new Release Five Network in January 2019, all clients will need to update their server details in VMWare Horizon Connection Server. Add a new server by clicking in the drop down box and typing in the server name, depending on which vCloud Server you are on. Server 1 - myws01.vcloudgroup.net Server 2 - myws02.vcloudgroup.net Server 3 - myws03.vcloudgroup.net Then click connect. ![connection server](https://storage.crisp.chat/users/helpdesk/websiFew readers

• Accessing VMWare Horizon - Tablet and Mobile Phone

  vCloud Group Virtual Machines are accessible through a variety of platforms, including your tablet device and mobile phone. You will need to download the VMWare Horizon Client app through the apple or google store (depending if you are using an IOS or Android device). Once installed, type in the server name, depending on which vCloud Server you aFew readers

• Adding the From Button in Email (Outlook 2010-2019/365)

  Adding the From Button in Email (Outlook 2010-2019/365) Sometimes you need to add an additional mailbox or need to send on behalf of someone else. This requires the ability to selecting the from drop down button. To enabled this function in outlook do the following: Compose a new email. Select the options tab. Select From button from the show fields section.Few readers

• Updating your VMWare Horizon Server - Windows

  With vCloud Group rolling out the new Release Five Network in January 2019, all clients will need to update their server details in VMWare Horizon Connection Server. Add a new server by clicking on the '+ sign new server' icon or the + sign in the top bar. Type in the server name, depending on which vCloud Server you are on. Server 1 - **myws01.vcloudgroup.Few readers

• Updating your VMWare Horizon Connection Server - MacOS

  With vCloud Group rolling out the new Release Five Network in January 2019, all clients will need to update their server details in VMWare Horizon Connection Server. Add a new server by clicking on the '+ sign new server' icon or the + sign in the top bar. Type in the server name, depending on which vCloud Server you are on. Server 1 - **myws01.Few readers

• Sharing and Accessing Outlook Calendars

  Share calendar within the organization using Microsoft Outlook To Share your calendar it needs to be initiated by the calendar owner, by sending an invite to the contact whom the calendar will be shared with. Please see steps below : Click Calendar. Click Home > Share Calendar. In thFew readers

• Duo 2FA/MFA Security Enrollment

  ${color}[#ff0000](PLEASE NOTE:- -------------------------) ${color}[#ff0000](CLICK ON THE LINK FROM YOUR EMAIL ON YOUR DESKTOP COMPUTER, NOT MOBILE DEVICE. INSTALL THE DUO MOBILE APP ON YOUR DEVICE AND FOLLOW THIS GUIDE. ) As the online landscape becomes more insecure, and with the prevalence of email phishing, it is becoming harder to enforce stronger security and countermeasures, and to secure your information systems. As part of vCloud's security strategy, we have partneredFew readers

• Adding a Microsoft / Office 365 email account to your Phone or Tablet

  Microsoft / Office 365 is the most current platform for email. If you are reading this knowledgebase article, it is most likely your company/organisation email has been migrated from another provider to Microsoft 365. Please follow the below steps to get your company/organisation email configured and added to your mobile devices. ||| REMOVAL OF PREVIOUS EMAIL ACCOUNT - ONLY DO THIS STEP IF ACCOUNT ALREADY EXISTS If you are trying to add an email account that is already configured on your deviceFew readers

• Check system specifications - Windows

  To check your PC hardware specs, to make sure you download the right software for your operating system. | WINDOWS 10 Right-click on the Start button Select "System." Under the "Device specifications," look for the "System type" to find out if it's 32-bit or 64-bit. ![](https://storage.crFew readers