Articles on: Knowledgebase

Using an Online Electronic Faxing Service

Using an Online Electronic Faxing Service



Electronic Faxing today seems to be the way the world is moving to maintain this old style of technology.

We recommend a local company efax.com.au, to give you the same functionality as your traditional fax without the requirement of a phone line and equipment.

Instead you use your email to send to a allocated number that is given to you and maintain your total faxing solution from your email client, like Microsoft Outlook.

**TO SETUP THE ONLINE FAXING SERVICE.**

Firstly, you need to setup an account with eFax, visit and follow the links to signup:
https://www.efax.com.au/web-fax-pricing

If you would like to just trial the service, you can sign up for a 14 day free trial here.

Once all signed up it's simple to use.

**EMAIL SERVER CONFIGURATION - SEE YOUR SYSTEM ADMINISRATOR.**

If you run Exchange Server, the best way to utilise this system across your whole network and in the cloud, is to setup a sendfax@yourcompanydomain.com to send on behalf of. Consult your IT administrator on setting this up for you.

Once all the above is setup and configured, visit:
https://portal.efax.com.au/myaccount/



From the email received from eSend Fax, you will receive a new fax number and pin, use these credentials to authenticate your access to their website.

**LOGGING INTO THE EFAX PORTAL.**

Once logged in you will see this as your portal for your new faxing solution, its very much like a web version of Outlook.



**TO SEND A FAX.**

In your email client (We use Microsoft Outlook). Compose a new email, in the from button (ensure the From button is enabled, see article for further assistance), select sendfax@yourbusinessdomain.com.

In the To box enter the phone number with country and area code, example if phone number is 03 9132 4400, enter 61391324400 and @efaxsend.com. so the email will be 61391324400@efaxsend.com.

Attach your document in Adobe PDF format and press send. See below.



Once successfully sent, you should receive a confirmation email saying whether the fax was successfully or unsuccessfully sent.

You should also see the faxes sent, in the sent folder and the faxes received, in the inbox folder once logged in.



All faxes sent will be sent your your designated email address also, so you don't really need to log into the portal unless its for administration purposes.

Updated on: 25/10/2018

Was this article helpful?

Share your feedback

Cancel

Thank you!