How to put a call on hold
To put a call on hold, follow these steps:
Answer the call
Press the hold button (on the handset display or using the button right of the keypad)
![](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/ad5fba19-4a04-4c48-84e9-37d27012706e.png)
To resume the call, press the resume button
![](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/e2159b64-5ec3-4b5e-9112-0f56d92b1385.jpg)
Proceed with the phone call as usual.
Answer the call
Press the hold button (on the handset display or using the button right of the keypad)
![](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/ad5fba19-4a04-4c48-84e9-37d27012706e.png)
To resume the call, press the resume button
![](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/e2159b64-5ec3-4b5e-9112-0f56d92b1385.jpg)
Proceed with the phone call as usual.
Updated on: 12/01/2019
Thank you!