How to reprovision your IP Phone from the phone system management console
To reprovision your IP phone, follow these steps:
Log into your phone system management console, refer to article below:
https://helpdesk.vcausupport.com/en-au/article/logging-into-vcloud-pbx-management-system/
Go to the phones menu on the left
![](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/66b91cc4-1b9b-4319-a469-2af1f03ecc2d.png)
Select the phone from the list
Select the Re-provision button
![](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/ebcf6737-2a74-44a7-b30d-f7b4af42d5a7.png)
Log into your phone system management console, refer to article below:
https://helpdesk.vcausupport.com/en-au/article/logging-into-vcloud-pbx-management-system/
Go to the phones menu on the left
![](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/66b91cc4-1b9b-4319-a469-2af1f03ecc2d.png)
Select the phone from the list
Select the Re-provision button
![](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/ebcf6737-2a74-44a7-b30d-f7b4af42d5a7.png)
Updated on: 12/01/2019
Thank you!