Check system specifications - Windows
To check your PC hardware specs, to make sure you download the right software for your operating system.
WINDOWS 10
Right-click on the Start button
![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot1_16t86z4.png)
Select "System."
![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot2_yt60ae.png)
Under the "Device specifications," look for the "System type" to find out if it's 32-bit or 64-bit.
![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot3_11r87nw.png)
WINDOWS 11
Right-click on the Start button
![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot4_d8yjxd.png)
Select "System."
![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot5_1o3y7gl.png)
Under the "Device specifications," look for the "System type" to find out if it's 32-bit or 64-bit.
![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot6_1t3fbwn.png)
WINDOWS 10
Right-click on the Start button
![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot1_16t86z4.png)
Select "System."
![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot2_yt60ae.png)
Under the "Device specifications," look for the "System type" to find out if it's 32-bit or 64-bit.
![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot3_11r87nw.png)
WINDOWS 11
Right-click on the Start button
![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot4_d8yjxd.png)
Select "System."
![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot5_1o3y7gl.png)
Under the "Device specifications," look for the "System type" to find out if it's 32-bit or 64-bit.
![](https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/screenshot6_1t3fbwn.png)
Updated on: 12/04/2024
Thank you!