Articles on: Cloud PBX Phone System

How to answer a second call when on a call

When you are on a call, another call can come through that needs to be answered. There are a number of ways to handle this, you can:

Refer to the articles below on how to do this:

Put the call on hold.

Shared Park the call.

Transfer the call.

Finish the call and hang up.

Updated on: 12/01/2019

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