Contact Us via LiveChat
Need to have quick access to support services. VCloud Help desk can help you with that instantly. Click on the blue chat icon in the bottom right hand corner too initiate a LiveChat. This is no normal chat, we can screenshare, and even assist you with any issue you are having in real-time.PopularContact Us via Telephone
Contact us for an help desk and support issue you may be having on: Australia 1800 825 683, (03) 9132 4400 or +61 3 9132 4400, Option 2. Asia Pacific +63 2 85400009, Option 2. Europe +356 2034 1618, Option 2. United States +1 383 283 8853, Option 2. We operate 24 hours a day, 7 days a week, 365 days a year. If your issue is an computer related, IT issue, please log a support ticket before contact us. To log a support ticket, visit: http://ticketing.vcausupport.com/porSome readersvCloud Remote Support with a TeamViewer ID
Do you need support quickly and efficiently. At vCloud Group and vCloud Support Australia we use the most common remote access tools so we can connect to your devices on and from any platform. It's simple, just visit our support site, see below and scroll down to TeamViewer Downloads: https://www.vcausupport.com Once downloaded, install the software on your device, contact us on 1800 VCLOUD (825683), select option 2 for support and give us the following detailsSome readersCreating a Support Ticket via the Client Support Portal
If you are a vCloud customer, on adHoc or paid managed services, then you have access to the vCloud Support Portal to log tickets. To access the vCloud Support Portal, visit: https://ticketing.vcloudsupport.com Enter your username and password to log in. These details are provided to you when you signed up to vCloud Support or one of our divisions of the vCloud Group. (https://storage.crisp.chat/users/helpdesk/website/fa76d81e7c836800/imageej7Few readers