vCloud Support Australia | Help Desk
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My Virtual Desktop .Computer
New platform for cloud computing for education and not for profit companies to use desktop computers in a cloud network environment.
Session Collaboration - Joining a session
See steps below for joining a Session collaboration : the Host user will notify you if you are added in the session as a participant log off from your current VM session and re log-in. you will see a desktop session like this after logging in again, click the session boxed in blue to join : after clicking that, you will see the desktop of the Host.
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Error in Ubuntu Desktop
You may encounter an error when logging in or while opening applications to your Ubuntu desktop, shown on the image below, it is okay and wont affect what you're working on. it is an adjustment that the Ubuntu developers are working on, but for the mean time do as follows : Tick Remember this in future and click Don't send
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Registration and Appointment for Remote Learning for Students
Inline with the Remote Learning program for the students that vCloud is having, we will be needing some information for us to set up the remote desktop on your devices at home. In order for us to manage these data, Helpdesk will be needing participants to fill out some online forms and set a date and time for a session in Calendly. See instructions below on how to register : Visit the vCloud Support website https://www.vcausupport.com. On the homepage, hover your mouse pointer on the to
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Accessing Internet / Web Browsers (Google Chrome, Mozilla Firefox)
To browse the internet, you will need to open a browser. There are a couple of internet browsers available and for your Ubuntu Desktops, we have selected the two best browsers, Google Chrome and Firefox, both browsers have similar functionalities and features, you can pick whichever browser you are more comfortable using. here is a quick guide on accessing them GOOGLE CHROME to access google chrome, click the google chrome icon (as shown below)  browsers open at the same time or applications simultaneously opened. Check out the instructions below : When logged in to your Ubuntu VM and lets say you have a browser / application open, click on ACTIVITIES on the upper right side of your desktop, right after clicking Activities, the current screen will some what zoom in and you will notice the window tra
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