vCloud Support Australia | Help Desk

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• Keyboard Shortcuts - Basic

  Basic Keyboard Shortcuts These are 10 must know keyboard shortcuts for anyone using a computer today. CTRL + C = Copy Text CTRL + X = Cut Text CTRL + V = Paste Text CTRL + Z = Undo Copy, Cut, Paste Text CTRL + A = Select All CTRL + F = Find Text CTRL + O = Open File CTRL + S = Save File (Save As if saving the first time) CTRL + P = Print (To print dialog) CTRL + R = Refresh WindowPopular

• How to access your email outside the cloud (OWA - Outlook Web Access)

  To access emails on your local PC (outside the cloud), for access to any Zoom, Cisco Webex, Microsoft Teams, Skype or any other video conferencing invites sent via email, please follow this how to guide : Open a browser and in the address bar type : https://mail.domainname.com/owa domainname.com, please replace with your domain name here. which will take you to the page below: Type in your uFew readers

• How to sign in to Cisco Webex

  to sign in to Webex : click the Webex icon on your desktop or in the start menu. Once prompted, sign in using your account credentials: after entering your correct credentials, you will arrive at the Webex home screen. to start the session, click on the Webex invite sent via emailFew readers

• How to Sign in to Zoom

  See the quick how-to guide below in signing on to zoom click the Zoom icon on your desktop or in the start menu : Sign in with your credentials After signing in to your account you'll get to the zoom app home page, where you will see the buttons for joining a meeting, scheduling a meeting, joining a meetingFew readers

• How to Sign in to Skype

  to sign in to Skype, Click the Skype icon on your desktop or in the start menu. You will be prompted to sign-in. Use your credentials on signing in to your Skype account after signing in, home page screen will appear and you can start using Skype for chat or video conferencingFew readers

• How to Sign in to Microsoft Teams

  To sign in to Microsoft Teams Click the Microsoft Teams icon on your desktop or in the Start Menu Log in using your credentials (contact Helpdesk if you're unsure of your credentials) after signing in you'll arrive at the Teams home screen as seen below. you can now open video conferencing invites sent to youFew readers

• Activating Sharepoint on your Workstation

  To be able to use sharepoint it needs to be synced to you workstation: you will need to : *have one drive pre configured and signed in with your account, see this article for more info - One Drive Setup *have offiice 365 installed *have activated office 365 on your workstation, see this article : [Activating Office 365](https://helpdesk.vcausupport.com/en-au/article/activating-microsoft-officFew readers

• How to set up One Drive

  activating One Drive is essential for sharepoint to be activated. follow these steps below click start, type in Onedrive and click the app One drive log in screen will appear, Enter credentials provided by IT Team or Practice Manager then hit sign in Once you have logged in a window will appear informinFew readers