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Articles on:vCloud Client WebPortal
How to guide on how to use the vCloud Support Australia WebPortal to create/log support tickets.

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  • Viewing Closed Tickets
    There is an option for users to view closed tickets and to see the tickets that have been opened in the past for reference purposes only. IMPORTANT NOTE : Tickets can ONLY be closed by Help Desk Support and the IT administrator. Tickets are closed once resolved. To view the tickets : Log in to your Support portal account. Check this article for more info on logging in : https://helpdesk.vcausupport.com/en-au/article/logging-in-to-your-support-portal-account-1txqhby/ ClickFew readers

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